(That Heavy A** Red Curtain busted me in my face btw..)
Last night, a few friends and I wanted to get a couple of drinks before attending an event, so we stopped by the famous Hotel on Rivington in the LES (for all non-New Yorkers that’s the acronym for Lower East Side). I have only been in there once back in the day for a casting call, but never really looked around and realized how beautiful this hotel was. The ambiance was great, the crowd was beautiful, but the night didn’t end up so great….
The Good- The two attractive men that open the door for you before you enter the Rivington (lol). The hotel is gorgeous–from the architeture to the red carpet that covers the floor of the hotel. The atmosphere is really swanky, with a lot of industry heads and a business oriented crowd. If you haven’t been there before, you should at least check it out once in a your life.
The Bad- Why was there only one bartender trying to serve a crowd of about 50 people? It took a while to get our drinks, and the bartender wasn’t the sweetest person in the world.
The Ugly- Is this place another Tenjune? (you know what I’m talking about). Why did my friend have to wait 45 minutes for some Turkey Burgers as everyone else got their food within 10 minutes? When she nicely asked the bartender where her food may be, he was very rude to her and yelled “I DONT KNOW I PUT THE ORDER IN.. MISSSSSS”. Totally uneccessary. 30 minutes later when I asked for his attention he put his finger up as if he didn’t want to hear it and moved to the next customer. By the time the burgers came out, she no longer wanted them and the bartender showed no sympathy, he just slammed the burgers on the counter and ordered the bus boy to bring it back to the kitchen…
WTF?
Hopefully by the time you visit this place the bartender will be fired. (damn, I should have got his name and put him on blast)
Hotel on Rivington
107 Rivington Street between Essex and Ludlow
New York, NY 10002
LOL!!! Giirrrl I was pissed for like an hour when I got home b/c they were so rude! Thank you for doing this post on how they treated us, it was totally unnecessary!! And the hotel manager is usually cool as all hell, he knows me on a personal level, but he still did nothing to rectify the situation. I’m def not going back to Hotel on Rivington, I REFUSE to give them so much as a penny of my money!!!
They had better people working over there in 2006. But I totally agree with CB & Tini. We can’t keeping supporting business who don’t represent the “urban” dollar.
That is ugly! It seems like a lot of LES spots in NYC have people employed with terrible attitudes. Almost like it’s a requirement to egt the job.
I spent two nights at the Hotel Rivington and loved it! The staff was very friendly and made sure my stay was memorable. I met some wild and crazy people at the bar which made for a very interesting evening. It was fun to say the least!
From what it hear they have bad service, bad workers, why does people want to go to place like this. I have been around the world and i can tell you that it is different service country to country (well of course place to place too)
If you go to a bar, restaurant or a hotel in Singapore, you will get a service minded person that serves you, go to a restaurant or bar in Stockholm, Sweden, at nighttime than you should be happy just get in to the place.
It’s just a different mentality.
Interesting article. Even I too had a similar experience there. That hotel sucks. I’m glad you wrote about this for everyone to know. Keep it up. Cheers
Service is the key to just about every hotel and restaurant’s success, even those that are notorious for rude service and amazingly good food don’t last long. A smiling face and pleasant attitude goes a long way. I’ve seen plenty a good bartender here in Sydney lose their job because or poor service or attitude… that’s why it’s call the hospitality industry.
The bathroom represents about 50% of the the space in the room, which is great for a romantic trip! The Swedish Tempur-Pedic mattress on the bed was so wonderful, we want to buy one for our house. The staff was friendly and helpful, and the bar attached to the hotel was a great time for a dance party.
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I’ve always wondered what this place was like. Thanks for the post.
Hotel Rivington: The Good, The Bad, The Ugly great article thank you.
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